OPENING SOON
Indio · Coachella Valley
24/7 Behavioral Health Crisis Walk-In Center
Immediate care for mental health and substance use crises. No appointment. No referral. No waitlist. Open to all, regardless of insurance status or ability to pay.
24/7 | 365
Always open, no exceptions
Ages 5+
Children, teens, adults, seniors
No cost barrier
All insurance statuses welcome
Bilingual
Spanish services available
Location & Hours
Address
47-915 Oasis St, Suite B
Indio, CA 92201
Hours
Open now · Always
24 hours · 365 days a year
Phone
Coming…
About CWIC Center
Mental health and substance use crisis care, any time you need it
The Indio Behavioral Health Crisis Walk-In Center is a voluntary, unlocked walk-in clinic for anyone experiencing a mental health or substance use crisis. If you or someone you love is overwhelmed, in a panic, having thoughts of self-harm, or struggling to get through the day — you can walk in and get help right away. Any level of crisis is welcome here. Care is voluntary and unlocked.
Open to everyone in the Coachella Valley
Who We Serve
All ages welcome
Children (ages 5+), adolescents, adults, and seniors — each cared for in separate spaces designed for their age group.
Walk-ins from anywhere
Community members, families, schools, self-referrals. No paperwork, no waitlist, no appointment needed.
Partner referrals welcome
Law enforcement, emergency departments, mobile crisis teams, county clinics, therapists, and community-based organizations.
What happens when you walk in
You'll be greeted by staff who want you here
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No judgment. Coming in for help is the right move, and our team will make sure you feel that from the moment you arrive.
You'll meet with a clinician and a peer specialist
2
A licensed mental health professional and someone with lived experience of their own recovery. Together, you'll figure out what's going on and what would help most.
You'll get the care you need on-site
3
Crisis counseling, medication support, a safe space to rest — whatever is most useful. If medication would help, a prescriber is on-site.
You'll leave with a plan and a warm handoff
4
A personal safety plan and a connection to whatever comes next — outpatient therapy, primary care, housing support, or a follow-up call. You won't be sent out the door alone.
Behavioral health crisis services, available 24/7
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Licensed staff, around the clock
Clinicians, nurses, prescribers, and peer specialists — qualified professionals no matter when you walk in.
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Crisis intervention
Immediate assessment and stabilization for anyone in a behavioral health or substance use crisis.
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Crisis counseling
Trauma-informed, evidence-based talk therapy tailored to what you're going through right now.
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Peer support
One-on-one support from certified specialists with lived experience of mental health or substance use recovery.
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Medication support & MAT
On-site prescribers can start or adjust medications, including buprenorphine for opioid use disorder.
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Personal safety plan
Before you leave, you'll build a plan naming your triggers, coping strategies, and people to call.
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Escalation prevention
We work with you early, so a hard moment doesn't turn into a hospitalization or ER visit.
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Linkage to resources
Warm handoffs to ongoing care, primary care, housing, benefits enrollment, and community supports.
Send them our way —
no paperwork required.
Every event we host is designed with intention, from the atmosphere we create to the way each session flows.There's no intake form to submit and no waitlist to clear. If you have a client, patient, student, or community member in crisis, they can walk in on their own, you can walk in with them, or you can call ahead so our team is ready. We work alongside partners across the Coachella Valley care continuum.
For Referral Partners
This center is not appropriate for
Individuals requiring involuntary holds (W&I Code Section 5150)
Individuals whose primary need is acute medical care or skilled nursing
Individuals requiring inpatient detoxification
Frequently Asked Questions
Common questions about the walk-in center
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No. Care is available regardless of insurance status or ability to pay. You will not be turned away.
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No appointment and no referral are needed. Walk in any time — the center is open 24 hours a day, 365 days a year.
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Children ages 5 and older, adolescents, adults, and seniors. Each age group is cared for in physically separate spaces.
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Yes. Bilingual services are available around the clock.
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We will work with you to coordinate the right level of care and stay with you through the handoff. You won't be sent out the door alone.
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Yes. The center treats mental health and substance use together. Co-occurring conditions are welcome and expected. Medication-Assisted Treatment (MAT), including buprenorphine, is available on-site.
Can't Get Here Right Now?
Other ways to get crisis support
800-499-3008
CARES Line
Free, confidential support in English and Spanish. 24/7. Connects you to behavioral health and substance use resources near you.
951-686-4357
Riverside County Crisis Helpline
Trained crisis counselors 24/7. Connect to a Mental Health Urgent Care Center or the Mobile Crisis Response Team.
Behavioral health is one of five strategic initiatives at Wellness Equity Alliance, alongside HIV Street Medicine, Rural Health, Tribal Health, and Public Health.
988
988 Suicide & Crisis Lifeline
Call or text 988 anytime for free, confidential support if you're thinking about suicide or in emotional distress.