If you or someone you care about feels overwhelmed, unsafe, in a panic, depressed, anxious, or unable to get through the day, you can walk in and get help now.
24/7 Indio Behavioral Health Crisis Walk-In Center
Get immediate, in-person support for a mental health, behavioral health, or substance use concerns, 24 hours a day, 365 days a year. The Indio Behavioral Health Crisis Walk-In Center welcomes children ages 5+, teens, adults, and seniors with no appointment, no referral, no waitlist, and no insurance or cost barrier.
Located at 47-915 Oasis St, Indio, CA 92201
Open 24/7 | CALL 760-239-9187
Walk in at any time, day or night.
Part of Riverside University Health System – Behavioral Health’s Crisis Support System of Care | Operated by Wellness Equity Alliance
988 Suicide & Crisis Lifeline
Call or text 988 anytime for free, confidential support if you're thinking about suicide or in emotional distress.
Immediate care for behavioral health and substance use crises, regardless of insurance status or ability to pay.
Our Doors Never Close.
Open 24/7
365 Days a Year
Ages 5+
Children, teens, adults, seniors
No Cost Barrier
All insurance statuses welcome
Bilingual
Spanish services available
Location | Hours | Contact Information
Address
47-915 Oasis St,
Indio, CA 92201
Hours
OPEN 24/7 · 365 days a year
Phone
760-239-9187
indio-cwi@wellnessequityalliance.com
Behavioral health and substance use crisis care, any time you need it.
About the Indio Behavioral Health Crisis Walk-In Center
The Indio Behavioral Health Crisis Walk-In Center is for anyone age 5+ experiencing a behavioral health or substance use crisis. If you or someone you love is overwhelmed, in a panic, having thoughts of self-harm, feeling depressed, anxious, or struggling to get through the day, you can walk in and get help right away.
Care is voluntary and we provide a safe, comfortable space where you can receive the support you need.
Our peer support specialists are here to listen, support, and help guide you, every step of the way. You are not alone.
Mental Health is health, and essential to wellness.
Who We Serve
Ages 5 and up
Children (ages 5+), adolescents, adults, and seniors and are cared for in spaces designed for their age group.
Walk-ins at any time
No referral paperwork, no waitlist, no appointment needed.
Referrals welcome - no medical referral needed. We’re here to help the community 24/7.
Law enforcement, emergency departments, mobile crisis teams, county clinics, therapists, schools, shelters, food banks, community-based organizations, friends and family.
What Happens When You Walk Into the CWIC
You'll be greeted by staff who welcome you here
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No judgment. Coming in for help is the right move, and our team will make sure you feel that from the moment you arrive.
You'll meet with a clinician and a peer specialist
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A licensed mental health professional and someone with lived experience of their own recovery. Together, you'll figure out what's going on and what would help most.
You'll get the care you need on-site
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Crisis counseling, medication support, a safe space to rest — whatever is most useful. If medication would help, a prescriber is on-site.
You'll leave with a plan and a warm handoff to more support
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A personal safety plan and a connection to whatever comes next, whether that’s outpatient therapy, primary care, housing support, or a follow-up call. You won't be sent out the door without a support plan that’s right for you.
Behavioral health crisis services, available 24/7
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Licensed staff, around the clock
Clinicians, nurses, prescribers, and peer specialists — qualified professionals no matter when you walk in.
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Crisis intervention
Immediate assessment and stabilization for anyone in a behavioral health or substance use crisis.
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Crisis counseling
Trauma-informed, evidence-based talk therapy tailored to what you're going through right now.
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Peer support
One-on-one support from certified specialists with lived experience of mental health or substance use recovery.
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Medication support & MAT
On-site prescribers can start or adjust medications, including buprenorphine for opioid use disorder.
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Personal safety plan
Before you leave, you'll build a plan naming your triggers, coping strategies, and people to call.
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Escalation prevention
We work with you early, so a hard moment doesn't turn into a hospitalization or ER visit.
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Linkage to resources
Warm handoffs to ongoing care, primary care, housing, benefits enrollment, and community supports.
Frequently Asked Questions
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No. Care is available regardless of insurance status or ability to pay. You will not be turned away.
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No appointment and no referral are needed. Walk in any time — the center is open 24 hours a day, 365 days a year.
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Children ages 5 and older, adolescents, adults, and seniors.
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Yes. Bilingual services are available around the clock.
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We will work with you to coordinate the right level of care and stay with you through the handoff. You won't be sent out the door feeling alone.
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Yes. The center treats mental health and substance use together. Co-occurring conditions are welcome and expected. Medication-Assisted Treatment (MAT), including buprenorphine, is available on-site.
Can't Get to the Crisis Walk-In Center Right Now?
Help is Always Available
CARES Line
Free, confidential support in English and Spanish. 24/7. Connects you to behavioral health and substance use resources near you.
Inland SoCal Crisis Helpline
Trained crisis counselors 24/7. Connect to a Mental Health Urgent Care Center or the Mobile Crisis Response Team.
988 Suicide & Crisis Lifeline
Call or text 988 anytime for free, confidential support if you're thinking about suicide or in emotional distress.
Learn More About Wellness Equity Alliance
We increase health equity by bringing healthcare to underserved communities. We meet people where they are.
Comprehensive Integrated Healthcare: Primary care, behavioral health, substance use treatment, overdose prevention, and wraparound support delivered through a mobile street medicine model that addresses physical and mental health needs in a single coordinated care experience.
HIV Prevention, Testing, and Treatment: Rapid point-of-care HIV testing, pre-exposure prophylaxis (PrEP), and immediate initiation of antiretroviral therapy (ART) for people living with HIV. Ongoing follow-up supports adherence and viral suppression, with telehealth access to HIV specialists when indicated.
Enhanced Care Management: Intensive, person-centered care coordination for high-need patients, including comprehensive assessments, individualized care plans, coordination across providers, and connection to community supports that address the social drivers of health.
Behavioral Health and Substance Use Treatment: Screening, assessment, diagnosis, psychiatric consultation, medication management, and Medication-Assisted Treatment (MAT), including buprenorphine and naltrexone. All services are trauma-informed and integrated into the primary care encounter.
Relationship-Based Care Where People Are: Care is provided on the streets, in encampments, and other community settings on a consistent schedule to support patient engagement and continuity.